In-company

Making decisions under uncertainty

The world is becoming increasingly unpredictable and uncertain. With our rational method of decision-making under uncertainty, we support you in structured problem-solving and implementation. Drawing on the best approaches from research and application at the strategic level, we help you turn uncertainty to your advantage.

Governance and resilience

The governance of an integrated crisis organization is the basis for swift, effective and proactive response at all levels. We integrate crisis management, BC management, and ITSC management in accordance with ISO standards under one roof, including communication. We pursue an experiential learning approach: we create an 80% governance design and test it using a simulation game or exercise. We then integrate the newly identified concepts into the design so that we can work together to find and implement the optimal governance for you.

Tabletop Exercises

A tabletop exercise is a single-level exercise best suited to train problem solution methods for single crisis teams or task-forces.

Tabletop Exercises with Information Gaming

Information Gaming adds additional uncertainty to the situation and the challenge of exchanging information with a set of actors.

Framed Tabletop Exercises/Simulations

In a Framed Tabletop Exercise, the trained team or task-force is surrounded by their own organisational units (e. g. an IT Emergency Board or an Executive Board etc.), bringing realism and the challenge of effective synchronisation into the exercise. Additionally, Information Gaming and other actors may be played by our team.

A Simulation is an Exercise, where the scenario develops according your crisis response activities and measures.

Multilevel Exercises/Simulations

Multilevel Exercises or Simulations include two or more trained units (Crisis/Emergency/Business Continuity and Crisis Communication teams). For example, the scenario is set in such a manner, that an IT Emergency Board is trained at the same time as the Crisis Board, the Communication Board as well as the Executive Board. Avoiding duplications in response, responsibilities and decision making authority is, aside the scenario and its topics, the key challenge.

Exercises/Simulations with Media and Social Media Simulations

Reputational damage is a serious, direct threat to any organization at a strategic level. Imagine receiving negative attention and press coverage, with a storm of indignation on social media or even a disinformation campaign against you. The key challenge here is to know all your stakeholders and inform them proactively and transparently in order to take the pressure off the situation.

We are the leading provider of social media simulations that are integrated into operational and strategic crisis scenarios in Switzerland. Based on the award-winning InfoRange Simulation Environment provided by our business-partner Prevency LLC, we design and executive demanding simulations. Find more information about the encapsulated, web-based InfoRange Environment on http://www.prevency.com.